Service

Every happy customer should leave a review. Now they will.

Job wraps, customer gets a text with a direct link to leave you a Google review. Timed right, sent automatically, every single time.

What it does

After every completed job, the customer gets a personalized text or email with a one-tap link to your Google Business Profile. Timed for 24 hours after service when they are happiest. One follow-up if they do not click. Steady stream of real reviews without your team having to ask on-site.

Pricing

$1,500 – $3,000 one-time build

Includes workflow audit, build, testing, and 30-day support.

The review gap

Your customers are happy. They tell you on the job site. They recommend you to their neighbours. But search your business on Google and you have 12 reviews. Your competitor down the street has 85.

The difference is not that they do better work. They just ask. Every time, on time. You ask sometimes, when you remember, when it is not awkward, when you are not rushing to the next call.

Google cares about review count, rating, and how recent they are. A company with 80 reviews at 4.6 stars will outrank a company with 12 reviews at 5.0 stars almost every time. In plumbing, HVAC, and electrical markets, the gap between the business ranking #1 on Google Maps and the one ranking #5 is usually 50+ reviews. And it gets wider every month.

When and how to ask

The window is 12 to 24 hours after you finish the job. The customer has checked the work. The faucet is not leaking. The lights turn on. They are happy. Ask now.

Ask at the moment of service and it feels pushy. Wait more than 48 hours and they have moved on to thinking about dinner or their kid's hockey schedule. You have a narrow window. Automation never misses it.

Text beats email. SMS review requests get 15 to 25 percent response rates. Email gets 5 to 10 percent. The reason is friction. A text with a direct link takes 30 seconds. An email requires opening it, reading it, finding the link. Every extra step loses people. And the direct link is the key. It drops the customer straight into the Google review form. No searching for your business, no navigating Google Maps. Most of the people who intend to leave a review never get around to it because they have to find you first. The direct link removes that step entirely.

Making it compound

This is not a one-time push. It is a system that generates reviews every week without anyone thinking about it. If you are doing 30 jobs a month and getting a 20 percent response rate, that is 6 new reviews a month. 72 a year. After one year you have a Google profile that dominates your local market.

More reviews improve your ranking. Better ranking brings more traffic. More traffic means more jobs, which means more reviews. That loop is real and it works. Responding to every review within 48 hours (positive and negative) signals to Google that your business is active, which is another ranking factor.

For cleaning companies and contractors in competitive local markets, this is often the highest-ROI automation I build. The results are obvious. Your star count goes up. Your phone rings more. And reviews never expire. Every one you collect is permanent.

FAQ

Is this compliant with Google's review policies?

Yes. We send a direct link to your Google Business Profile and ask for honest feedback. We never incentivize, gate, or filter reviews, which keeps you compliant with Google's guidelines.

What if a customer had a bad experience?

You can flag jobs before the request sends. Some clients also route low-satisfaction signals (e.g., a complaint call) to a separate follow-up flow so the team can resolve the issue before any review request goes out.

How many more reviews can we expect?

Most trades businesses see a 3-5x increase in monthly review volume within the first 60 days. The key driver is consistency. Every completed job triggers a request, not just the ones someone remembers to ask about.

Can it also request reviews on other platforms?

Yes. We can add links for Yelp, HomeStars, Facebook, or industry-specific platforms. Google tends to drive the most local SEO value, so we default to that.

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Last updated: February 10, 2026